Frequently Asked Questions
MastermindJam includes everything you'll need to join and be productive in your business mastermind group.
“MastermindJam is now the only resource I recommend when someone asks me where to find like-minded entrepreneurs to form a mastermind group.”
Rob WallingCo-founder, Drip.com
What is a mastermind group?
Our mastermind groups are peer-led groups of 3-6 people who meet on a regular basis to help each other discuss and accomplish their business goals.
Why peer-led mastermind groups?
Is a mastermind group right for me?
If you're an entrepreneur wanting to grow your business, you'll benefit from the accountability and candid feedback you get in your mastermind group.
Learn more about choosing the right mastermind group
How does it work?
Watch how easy it is to get started
Is this a course or workshop?
Mastermind groups are not a business course, class, or workshop. There are no curriculum, workbooks, or instructors.
Mastermind groups are all about peer accountability and discussion. Your group will help you stay on track and make well-considered decisions, and they'll hold you accountable to make measurable progress in your business.
Will my group have all the answers?
There will be times when you face an issue in your business that no one in your group has experienced. You can reach out to the our community and network of coaches for expert, targeted advice.
The community inside MastermindJam allows you to ask questions of fellow members and get feedback from a wider range of experience.
“Just had a mastermind with my group organised by MastermindJam - such an excellent use of an hour each week.”
Richard WatsonCustomer, entrepreneur in S. Africa
More Frequently Asked Questions
Here are common questions many of our most successful customers asked before joining MastermindJam
Do you match international entrepreneurs?
Yes! We match English-speaking entrepreneurs from nearly every time zone around the world. Our only prerequisite is that you're a fluent English speaker.
Currently, the MastermindJam app and support team are English-only. In the future, we do plan to localize the MastermindJam app into more languages, and we plan to launch matching for a wider variety of primary languages.
My business has gross revenues exceeding $100k/month. Am I in the right place?
Yes! We have entrepreneurs at every level of business to match you with. Be sure to sign up for the exclusive Verified or Verified Elite status programs for an additional yearly fee. These programs require revenue verification and allow high earners like you access to special privileges in the MastermindJam platform and special events throughout the year.
How do I pay?
You'll pay by credit card during signup when you're filling out your profile. We process cards using Stripe to ensure your information stays safe and secure.
How often will I be billed?
If you chose the monthly plan during signup, you will be billed the membership fee every month on the anniversary of your signup. If you chose the annual plan, you will be billed each year on the anniversary of your signup.
Is there a minimum commitment?
No long-term contracts are required. Cancel any time from the settings screen in the MastermindJam app — no questions asked.
What if I change my mind?
If you'd like to take a break from the program, you can pause your account at any time. Your profile will still show in search results and you will be notified about any potential matches, but as a paused member, you will need to un-pause your account before you can respond to any of those matches and participate in a group.
If you decide that MastermindJam isn't a good fit for what you're looking for, you may cancel at any time — no questions asked.
If you would like to cancel and leave MastermindJam permanently, you can request to delete all your information.
We have a no-hassle money back guarantee. If at any point you feel this isn't a good value for you, let us know and we'll refund your most recent payment.
Do you accept Paypal?
While we do understand how PayPal is a vital payment method in many countries where Stripe is not supported, we do not accept PayPal at this time. We do not have plans to add support for PayPal.
Please inquire with PayPal customer support about acquiring a PayPal debit card. Many of our customers use this debit card to pay for MastermindJam services from their PayPal account.